Shipping Policy

We ship every order from our fulfillment center in Kansas City, Missouri. Orders placed before 1pm MT on a business day are packed the same day; later orders go out the next business day.

Rates and Delivery Windows

• Standard shipping — $7.99: 4 to 6 business days after dispatch.
• Free standard shipping: automatically applied to orders over $75, before tax.
• Express shipping — $15.99: 2 to 3 business days after dispatch.
• International shipping to Europe — $24.99: 7 to 12 business days after dispatch.

Business days are Monday through Friday, excluding US federal holidays. Heavy equipment such as the Forge Adjustable Kettlebell ships by ground service and may take one extra day in transit.

Where We Ship

We ship to all 50 US states and Washington DC, and we now deliver across Europe, including the United Kingdom, Switzerland, Norway, and European Union countries. We cannot ship to freight forwarders or APO/FPO addresses at this time.

Customs, Duties, and Import Taxes

International orders may be subject to customs duties, import taxes (such as VAT), and local fees charged by the destination country. These charges are not included in your order total and are the customer's responsibility, usually paid to the carrier on delivery. Refused packages due to unpaid duties are not eligible for a shipping refund.

Tracking

You receive a tracking number by email as soon as your label is created. Tracking can take up to 24 hours to show movement after dispatch.

Address Accuracy

Please double-check your address at checkout. If a package is returned to us because the address was incomplete or incorrect, we will reship it once you cover the outbound postage again, or refund the items minus the original shipping cost.

Delays

Carrier delays caused by weather, holiday volume, or local disruption are outside our control. If your package has not moved for seven days, email us and we will open a carrier investigation on your behalf.

Lost or Damaged Packages

If your order arrives damaged, send us photos of the box and contents within 7 days of delivery and we will replace the affected items at no cost. Packages confirmed lost by the carrier are replaced or refunded in full.

Split Shipments

Occasionally items in one order ship separately so nothing waits on restock. You are never charged extra shipping for a split shipment.